Returns & Exchanges
At RainyRoses, we want you to feel as fresh as a morning bloom, which is why we offer a 30-day window for returns on all unused and unopened beauty products. If your purchase doesn't leave you glowing, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your RainyRoses account and select the order you wish to return, or contact our support team with your order number to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original, unopened packaging to ensure they are protected during transit, and include your printed return slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or store credit back to your original payment method within 5-7 business days.