Frequently Asked Questions

Everything you need to know about blooming with RainyRoses.

Are RainyRoses products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All our products are 100% cruelty-free, and the majority of our collection is vegan-friendly, using botanical extracts to achieve high-performance results.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor its journey.

What is your return policy for skincare and cosmetics?

Due to the nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. If you receive a damaged product, please contact our support team immediately for a replacement.

Do you offer international shipping?

Currently, RainyRoses ships to the United States, Canada, and the UK. We are working hard to expand our floral reach to more countries in the near future.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our customer service team.

Are your products suitable for sensitive skin?

Our formulas are designed with gentle, rose-infused ingredients intended for all skin types. However, we always recommend performing a patch test on a small area of skin before full application.